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Tech Support

Please note that from now on we provide technical support for Datamax-O'Neil products through the Honeywell Scanning and Mobility Customer Portal.

The HSM Customer Portal will allow you to find answers in our Knowledge Base, and also follow progress and provide updates on tickets you raised with us. Please go to to register and gain immediate access.

If contact by phone is preferred see the numbers below:

US: 1-800-782-4263

UK: +44 2075 732 371

FR: +33 (0)170 762 073